Psychological Safety & Employee Engagement


What is Psychological Safety?

Psychological safety is a lead indicator of team performance organisational and personal risk.

Psychological Safety is the ability for a person to:

1. Feel like they belong and are part of the team

2. Feel safe to ask questions or ask for help

3. Feel safe to contribute and give opinions

4. Feel safe to problem solve, initiate and challenge the status quo

All without the fear of being punished in some way such as embarrassed, humiliated, overlooked for a promotion or seniority.

Why Does Psychological Safety Matter?

A psychologically safe environment is one whereby people feel part of the team, feel comfortable asking for help, sharing information and challenging the status quo, without the fear of negative consequences. These factors are essential to critical decision-making within our leadership teams (board, committees, or executive leadership teams) and lead indicators of performance and risk metrics such as innovation and customer centricity future litigation and ultimately profits.

Critical decision-making is necessary to drive better performance and mitigate both organisational and personal risk.

What Psychological Safety Is Not

Psychological safety is not about being nice and getting along. It’s about giving and receiving feedback, intellectual debate, openly admitting mistakes, learning from each other, and giving each other permission to initiate and improve. This means creating very clear rules of engagement, consequences of misconduct and clarity around the purpose and roles of all participants. Without the accountability frameworks, we are creating unprecedented levels of uncertainty and fear which is driving defensive behaviours and decision-making which is not in the best interests of anyone.

How our People + Science tools help leaders

  • Our People + Science tools enable us to forecast (with a slim margin of error) the current and future WHS exposures as a result of psychological safety.
  • Our people + science tools enable us to estimate the cost of lack of team cohesion and psychological safety ie the dollars your organisation is missing out on.
  • Our People + Science tools enable us to mitigate the risk leadership teams, boards and managers are exposed to as a result of not creating team psychological safety.

Did you Know:

Boards that are able to function effectively as a team have 800% greater impact on firm profitability than any one well-qualified board director – in other words, the whole is greater than the sum of its parts.

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