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B2B Companies need customer loyalty

by Carolyn McSweeney-Grant | Jun 6, 2017 | Business tips, Business to Business, Customer Experience Focus

Despite the importance of customer relationships, it’s getting tougher to maintain them. In a recent survey by Bain & Company, 68% of executives said customers are less loyal. But from the customers perspective, only 14% of business executives see a REAL...

B2B Companies need customer loyalty

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Carolyn McSweeney-Grant – Director

B2B Companies need customer loyalty

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