At 6peas we believe you will not have success without addressing each of these six peas of performance.
Experience overs – the customer experience, the employee experience, the product or service experience across all channels and methods of interaction.
Experience Intelligence – is the information that we use to gain customer intelligence, attentional intelligence, emotional intelligence and social intelligence to drive our strategies, tactics, training and techniques.
So what do we do differently: We translate the research and findings of neuroscience into our business strategies, tactics and techniques to improve organisational performance.
It is the responsibility of all leaders with particular emphasis on People and Performance, HR, Product, IT, Finance, Operations. This is why we work with the leadership teams to ensure optimum performance.
Importantly, customer strategy is not about putting the customer first, nor is it solely about customers – it is about putting people and purpose together to create the success you always envisioned or making the difference you always wanted to make. We would love to go on that journey with you.