Marketing

Throughout your business journey you may need help with a number of marketing initiatives. Our marketing strategies and tactics are always driven by the perspective of the customer. Starting with defining clear personas and moving them through their customer journey (customer journey mapping – link to customer journey mapping section).

We can assist you with the following:

Marketing Strategy

Digital Strategy to deliver a better customer experience

Internal communications strategy

Social media strategy encompassing customer experience

Advertising campaigns

Social experience mapping

Sales Training to engage customers

Developing customer personas

Employee engagement campaigns

Customer Journey Mapping

Patient Journey Mapping

Research